Frequently Asked Questions

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal for a secure and convenient checkout experience.

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Check our Shipping Policy for more details.

We want you to love your purchase! If something isn’t right, you can return it within 30 days for a refund or exchange. Items must be unworn, in their original packaging, and with tags attached. Visit our Returns & Exchanges page for full details.

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this to track your package directly through our website or the shipping carrier’s site.

Our shoes and dresses come in a wide range of sizes to fit every body type. Check the size guide on each product page to find your perfect fit.

Yes! We’re committed to sustainability and ethical practices. Many of our products are made with eco-friendly materials and processes.

You can reach our friendly support team at mytherae@serviceonline.vip. We’re here to help and typically respond within 24 hours.

Absolutely! Sign up for our newsletter to be the first to know about exclusive deals, seasonal sales, and special promotions.

Free shipping

Free shipping on orders over $79.99

Price-match guarantee

Safe money when ordering with us

Hassle-free exchange

Receive a slip for exchanges

5.0 Customer Reviews

Customer satisfaction #1 priority